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18 lines
938 B
Markdown
18 lines
938 B
Markdown
---
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title: Incompatible Protocol Version Warning
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category: troubleshooting
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---
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This warning happens when your LBRY browser did not install with the proper version of the software used to communicate with the LBRY network.
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The most likely cause of this error is an old version was running during the install process. This can usually be fixed by re-running the LBRY setup files after ensuring that no LBRY processes are running.
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### How to Fix
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1. Click `Quit Daemon` in the LBRY app to kill the LBRY network process
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2. Restart your PC or ensure that any processes with "lbry" in the name are not running
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3. [Download](https://github.com/lbryio/lbry-desktop/releases) and re-install the latest version of LBRY
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4. Start LBRY
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If you still receive this warning after completing the above steps, please [reach out to us](/faq/how-to-report-bugs) for additional support.
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