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lbry.com/content/faq/shapeshift.md
Grindelek 04326cae41 Grammar correction of the FAQ 
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How can I convert my crypto into LBC? wallet

The ability to convert your cryptoassets into LBRY Credits (LBC) is available directly within the LBRY app, powered by ShapeShift. LBRY Inc. does not handle any of the incoming funds, and the LBC are sent from ShapeShift directly.

Note: ShapeShift is unavailable in New York and Washington (and possibly surrounding areas based on IP geolocation). You will see an HTTP status code: 403 error if this happens. Please see ShapeShift for more information.

Convert Crypto to LBC

  1. Open the LBRY app, access the Wallet (bank icon next to the Publish button) and click on Get Credits

  2. In the Convert Crypto to LBC section, choose from BTC, BCH, DASH, ETH, LTC or XMR to convert into LBC

  3. Review the given rate of exchange and min/max amount. ShapeShift charges a small fee for the transaction

  4. Enter the return address for the cryptoasset in case something were to go wrong with the process (if the address is not provided, you'll need to contact ShapeShift about your refund).

  5. Click Begin Conversion to start your request. You will now be presented with the deposit address for your conversion.

  6. Using your crypto wallet, send any amount between the min and max to the deposit address specified. Click VIEW THE STATUS ON SHAPESHIFT.IO to track in real-time. You can also bookmark this transaction for your records. We are not currently storing any information about the transaction after it confirms and you receive the LBC in your wallet.

  7. Once your transaction is confirmed, you will be presented with the completion screen. Click Done to start a new conversion.

  8. Verify that LBC has been received on the History tab.

  9. Thanks for acquiring some LBC!

I need help with my conversion, who can I reach out to?

If you initiated your conversion but are having trouble sending the cryptoasset or receiving LBC, please reach out to ShapeShift directly as LBRY is not responsible for the conversion process.

How else can I acquire LBRY Credits?

Please see our earn credits FAQ on how to acquire additional LBC.

I need help with the LBRY app, who can I reach out to?

Of course, we are always here to help! Check out our help page on how to reach us.