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18 lines
1,016 B
Markdown
18 lines
1,016 B
Markdown
---
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title: Why does the app ask for my phone number?
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category: other
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---
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## Why we ask
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LBRY controls [millions of credits](/faq/credit-policy) that it wants to get into the hands of content creators and content consumers.
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Unfortunately, when running a rewards program, people may abuse it.
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Phone number approval provides an alternative method for LBRY users to participate in the [rewards](/faq/rewards) program.
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## What if my phone number isn't working?
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Certain regions, prepaid services, and VOIP numbers will be blocked from phone verification to combat abuse. If you are having trouble with getting a phone number accepted, please see one of the [other approval methods](/faq/identity-requirements).
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## What if LBRY says my phone number already exists?
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This usually means that there is another LBRY account/email address already associated with that number. If you are changing email addresses and need to link your accounts or you believe this is an error, please [reach out to us](mailto:help@lbry.com).
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