From f845ee9db4679b96bca3afcc9b085246fca05446 Mon Sep 17 00:00:00 2001 From: Thomas Zarebczan Date: Fri, 14 Jul 2017 19:46:36 -0400 Subject: [PATCH] add lbrylog.net instructions Moved email above in app bug report, easier to track. Added lbrynet.log file instructions. --- content/faq/how-to-report-bugs.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/content/faq/how-to-report-bugs.md b/content/faq/how-to-report-bugs.md index 62830acd..16f482fd 100644 --- a/content/faq/how-to-report-bugs.md +++ b/content/faq/how-to-report-bugs.md @@ -3,10 +3,10 @@ title: How do I get help or report a bug? category: setup --- -For live help or to report a bug, please join [our chat](https://slack.lbry.io) and in the #help channel, post a detailed message with the issue you are experiencing. The more information you can provide, the better we can support! +For live help or to report a bug, please join [our chat](https://slack.lbry.io) and in the #help channel, post a detailed message with the issue you are experiencing. LBRY log files are a good source of information for us, you can [find them here](https://lbry.io/faq/how-to-find-lbry-log-file). -To report a bug via the LBRY App, go to Help from the menu bar and then click the "Submit a Bug Report" button. +You can also send us an email to [help@lbry.io](mailto:help@lbry.io) with the details of your issue or bug report. If it's troubleshooting related, please attach [your LBRY log file](https://lbry.io/faq/how-to-find-lbry-log-file). -You can also [send us an email](mailto:help@lbry.io) with the details of your issue or bug report. +To report a bug via the LBRY App, go to Help from the menu bar and then click the "Submit a Bug Report" button. If you're a developer or technical, you're welcome to open an issue directly on GitHub - [Daemon related](https://github.com/lbryio/lbry/issues) or [Application related](https://github.com/lbryio/lbry-app/issues). Please do a quick search in both repositories to see if a similar issue already exists.