From f04eadcaed750ebcf89a869581b02f2bd1e9a0f6 Mon Sep 17 00:00:00 2001 From: Thomas Zarebczan Date: Wed, 4 Oct 2017 12:12:32 -0400 Subject: [PATCH] create email change guide --- content/faq/how-to-change-email.md | 25 +++++++++++++++++++++++++ 1 file changed, 25 insertions(+) create mode 100644 content/faq/how-to-change-email.md diff --git a/content/faq/how-to-change-email.md b/content/faq/how-to-change-email.md new file mode 100644 index 00000000..04c56b3f --- /dev/null +++ b/content/faq/how-to-change-email.md @@ -0,0 +1,25 @@ +--- +title: How do I change my LBRY connected email? +category: troubleshooting +--- + +In certain cases, you may want to change the email connect with your LBRY app installation. LBRY stores the email address along with an access token which is unique to each installation. To clear this token, see instructions below for each operating system. + +Clearing out this token will allow you to change your email or reset your private access token. When you start up LBRY after clearing the token, you can reconnect an email address by going to *Settings* (gear icon in the top right) > *Help* > *Set Email* in the About section. After setting the email, your LBRY Rewards status should be transferred to the new account. If this does not happen, please reach out to us via [email](mailto:help@lbry.io) with your old/new email addresses. + +## Windows +1. Open the Control Panel, find the Credentials Manager (may need change View By setting) +1. Select *Windows Credentials* +1. Under Generic Credentials, select *LBRY/auth_token* +1. Click *Remove* + +## MacOS +1. Open the Mac Keychain (Click Finder > Go > Utilities > Keychain Access) +1. Select the Passwords category on the left +1. Find *LBRY/auth_token* and remove it + +## Ubuntu / Linux +*(Exact steps may differ slightly)* +1. Go to *Passwords and Keys* +1. Select the *Login* folder +1. Find *LBRY/auth_token* and right click > Delete to remove it