From e217181f64944af8b47a13f1b492f26ca331cae1 Mon Sep 17 00:00:00 2001 From: Jeremy Kauffman Date: Tue, 12 May 2020 18:58:18 -0400 Subject: [PATCH] went to fix a header, light editing --- content/faq/support.md | 10 ++++++---- 1 file changed, 6 insertions(+), 4 deletions(-) diff --git a/content/faq/support.md b/content/faq/support.md index 6c67d6ca..903d0b0c 100644 --- a/content/faq/support.md +++ b/content/faq/support.md @@ -3,13 +3,15 @@ title: How do I get help or report a bug? category: troubleshooting --- -### Live help +## Live community help -For live help, you can join [our chat](https://chat.lbry.com) and post in the #help channel. Please share a detailed message with the issue you are experiencing. LBRY log files are a good source of information for us; you can learn how to [find them here](/faq/how-to-find-lbry-log-file). +For live help, you can join [our community chat](https://chat.lbry.com) and post in the #help channel. ## Help via email -You can also [email LBRY](mailto:help@lbry.com) with questions or issues. LBRY log files will help us better understand the issue you are experiencing, you can learn how to [find them here](/faq/how-to-find-lbry-log-file) and attach with your email. +You can also [email LBRY](mailto:help@lbry.com) with questions or issues. + +If you're using LBRY Desktop, LBRY log files will help us better understand the issue you are experiencing. You can learn how to [find them here](/faq/how-to-find-lbry-log-file) and attach with your email. ## Reporting issues @@ -19,4 +21,4 @@ To report an issue, you can do one of the following: 2. Go to the "Help" page of the app and then click the "Submit a Bug Report" button. -3. If you're a developer or otherwise technical and want to interact with LBRY developers directly, you're welcome to open an issue directly on GitHub. Please try to open network or protocol related issues [here](https://github.com/lbryio/lbry/issues) and interface, usability, and other application related issues [here](https://github.com/lbryio/lbry-desktop/issues). The penalty for getting this wrong is a mild shaming. We would appreciate a quick search to see if similar issues already exist, as well. +3. If you're a developer or otherwise technical and want to interact with LBRY developers directly, you're welcome to open an issue directly on GitHub. Please try to open network or protocol related issues [here](https://github.com/lbryio/lbry/issues) and interface, usability, and other application related issues [here](https://github.com/lbryio/lbry-desktop/issues). We would appreciate a quick search to see if similar issues already exist, as well.