diff --git a/content/faq/incompatible-protocol-version b/content/faq/incompatible-protocol-version
deleted file mode 100644
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--- a/content/faq/incompatible-protocol-version
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@@ -1,19 +0,0 @@
----
-title: Incompatible Protocol Version Warning
-category: troubleshooting
----
-
-This warning happens when your LBRY browser did not install with the proper version of the software used to communicate with the LBRY network.
-
-The most likely cause of this error is an old version was running during the install process.
-
-### How to Fix
-
-1. Restart LBRY.
-1. If this did not work, restart your computer (or kill all processes with "lbry" in the name). Then restart LBRY.
-1. If this did not work, re-install LBRY.
-
-(do they need to do a full re-install? if you simply re-run the installer, will it update the daemon?)
-
-
-
diff --git a/content/faq/incompatible-protocol-version.md b/content/faq/incompatible-protocol-version.md
new file mode 100644
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--- /dev/null
+++ b/content/faq/incompatible-protocol-version.md
@@ -0,0 +1,16 @@
+---
+title: Incompatible Protocol Version Warning
+category: troubleshooting
+---
+
+This warning happens when your LBRY browser did not install with the proper version of the software used to communicate with the LBRY network.
+
+The most likely cause of this error is an old version was running during the install process.  This can usually be fixed by re-running the LBRY setup files after ensuring that no LBRY processes are running.
+
+### How to Fix
+
+1. Restart your PC or ensure that any processes with "lbry" in the name are not running. 
+1. [Download](https://github.com/lbryio/lbry-app) and re-install the latest version of LBRY. 
+1. Start LBRY
+
+If you still receive this warning after completing the above steps, please [reach out to us](https://lbry.io/faq/how-to-report-bugs) for additional support.