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Merge pull request #1498 from keikari/patch-24

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content/faq/how-to-change-email.md
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@ -3,33 +3,7 @@ title: How do I change my LBRY connected email?
category: troubleshooting
---
In certain cases, you may want to change the email connected to your account. Changing email for Odysee.com and LBRY is actually process of merging accounts and deleting access from old one. You'll need to merge accounts yourself, by using the LBRY desktop app https://lbry.com/get
## Changing email on the desktop app
1. Sign in with the old email, and make sure that you have "Backup your account and wallet data" checked. (In case you are already signed in, make sure that you have enabled *Sync* from *Settings*.)
1. Sign out.
1. Sign in with the new email, and make sure that you have "Backup your account and wallet data" checked.
1. Your accounts are now merged. You can confirm this by login in to odysee.com with the new email. You should be able to control your channels from the new account.
1. Send email to us at help@odysee.com or help@lbry.com, and we will do the clean up on our side, moving verification status to the new email, deleting access from old email, etc.
**Example:** "I've merged my accounts. Please delete the access from my old account <old-email\> and move my verification status to the account <new-email\>."
*Note:* To prevent users from causing harm to other users, we require the email to be sent from the **old email**.
### Important:
If you sign out of the LBRY desktop app and back in with a different email, **these wallets and accounts will be merged**. Do not do this unless it's intentional and you expect the new email to be used by the same person.
## Changing email on Android {#android}
**If you need to merge wallets, you need to backup/restore your Android wallet or use the LBRY Desktop app to merge them by signing into both emails. [Android wallet backup and restore instructions](https://lbry.com/faq/how-to-backup-wallet#android).**
*(Exact steps may differ slightly)*
*Before proceeding, please make sure to backup your wallet if there are funds in it. Channels and publishes on account are also actually tied to the wallet*
1. Go to phone settings
1. Select Apps/Applications
1. Scroll down to find `LBRY Browser`
1. Click on it and select storage. Click `Clear data`
1. Launch the LBRY app. It should ask for your new email
1. Close app and background services and [restore](https://lbry.com/faq/how-to-backup-wallet#android) the backed up wallet.
1. Send email to us at help@odysee.com or help@lbry.com, and we will do the clean up on our side, moving verification status to the new email, deleting access from old email, etc.
**Example:** "I've merged my accounts. Please delete the access from my old account <old-email\> and move my verification status to the account <new-email\>."
Email change is currently done manually by us. To change the email used with your account, email us at help@lbry.com from your current email and let us know what you want to change it to.
(If you are coming from Odysee, email to their support at help@odysee.com)
*Note:* To prevent users from causing harm to other users, we require the email to be sent from the **old email**.